Term and Conditions

Welcome to Opalhouse Shop, your trusted partner in creating beautiful living spaces. These Terms and Conditions outline the rules and guidelines for using our website and making purchases. By accessing buyhomesdecor.com, you agree to these terms and acknowledge your responsibilities as a valued customer.

1. Acceptance of Terms

By accessing and using Opalhouse Shop, you confirm that you are at least 18 years old or have parental consent to make purchases. You agree to comply with all applicable laws and regulations governing online commerce.

2. User Responsibilities

As our valued customer, you agree to:

• Provide accurate and complete information during account creation and checkout
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity
• Use the website only for lawful purposes
• Review all order details before completing purchases
• Ensure delivery address accuracy to prevent shipping delays

3. Products and Services

Opalhouse Shop specializes in curated home decor items including:

• Area Rugs and Accent Rugs
• Bathroom Collections (Towels, Rugs, Accessories)
• Bedding Sets and Bedroom Furniture
• Home Fragrances and Decorative Objects
• Seasonal Home Decor

We strive to display product colors and details accurately, but slight variations may occur due to monitor settings. Product availability is subject to change.

4. Order and Payment Terms

Order Processing

• Orders are processed within 1-2 business days after payment confirmation
• You will receive shipping confirmation with tracking information
• We reserve the right to cancel orders for suspected fraud or pricing errors

Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted channels. By providing payment information, you authorize us to charge the specified amount.

Shipping Information

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Orders over $50 via EMS (15-25 business days)
• We ship globally, excluding some Asian regions and remote areas
• Delivery times may vary due to customs processing

5. Returns and Exchanges

We want you to love every item from Opalhouse Shop. Our return policy is designed with your satisfaction in mind.

Return Eligibility

• 15-day return window from delivery date
• Items must be unused, in original packaging with tags attached
• Original receipt or proof of purchase required

Non-Returnable Items

• Beauty products (hygiene reasons)
• Bath towels with opened packaging
• Opened candles and home fragrances
• Custom or personalized items
• Final sale items

Return Process

1. Contact customer care within 15 days of delivery
2. Pack items securely in original packaging
3. Ship to: 2088 Rosebud Avenue, MEMPHIS, US 63555
4. Refunds processed within 5-7 business days after return receipt

Damaged or Incorrect Items

• Contact us within 48 hours of delivery
• Provide photos of the issue
• We cover return shipping costs and expedite resolution

6. Intellectual Property

All content on Opalhouse Shop, including logos, product designs, text, and images, is the property of Opalhouse Shop and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

Opalhouse Shop strives to provide accurate information and quality products. However, we shall not be liable for:

• Minor color variations due to monitor differences
• Delivery delays caused by carriers or customs
• Indirect damages resulting from product use
• Third-party actions beyond our control

Our total liability shall not exceed the purchase price of the products in question.

8. Privacy and Data Protection

We respect your privacy and handle personal information in accordance with our Privacy Policy. We collect only necessary data to process orders and improve your shopping experience.

9. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website after changes constitutes acceptance of the modified terms.

10. Governing Law

These terms are governed by United States law. Any disputes shall be resolved in the appropriate courts of Memphis, Tennessee.

Thank you for choosing Opalhouse Shop to help transform your living space into the sanctuary you deserve. We appreciate your trust and look forward to serving your home decor needs.